Legal
Terms of Use
The agreement between you and Ghost Works when you use our products. Plain English, no surprises.
Last updated: April 29, 2026
These Terms of Use (“Terms”) govern your use of products and services provided by Ghost Works Co., LLC (“Ghost Works,” “we,” “us”), including but not limited to Ghosty, our internal tools, websites, and any software we publish (collectively, the “Services”). By accessing or using any Service, you agree to these Terms. If you don't agree, don't use the Services.
Eligibility
You must be at least 18 years old to use the Services. By using the Services, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
Your account
Some Services require an account. You're responsible for keeping your credentials secure and for all activity under your account. Notify us at legal@ghost.haus if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk to the Services or other users.
Acceptable use
When you use the Services, you agree not to:
- Break the law or facilitate illegal activity
- Infringe anyone else's intellectual property, privacy, or other rights
- Send malware, scrape at scale, or otherwise interfere with the Services or other users
- Attempt to bypass security or access controls
- Use the Services to generate content that harasses, defames, or threatens others
- Misrepresent the source of content generated by AI features as exclusively human-created when doing so would mislead someone in a material way
- Use the Services to build a competing AI agent platform by scraping our prompts, system instructions, or proprietary configurations
AI output disclaimer
Many Ghost Works Services use large language models and other AI systems. AI output can be inaccurate, incomplete, outdated, biased, or fabricated – including in ways that look authoritative. Treat AI output as a starting point, not a final answer. Verify anything important before acting on it.
We do not guarantee that AI output is accurate, fit for any particular purpose, or appropriate for high-stakes decisions (medical, legal, financial, safety-critical, or similar). You are responsible for evaluating output and for any decisions you make based on it.
Your content
You retain ownership of content you submit to the Services (“User Content”). By submitting User Content, you grant Ghost Works a non-exclusive, worldwide, royalty-free license to host, process, and transmit that content as necessary to operate the Services and to deliver the functionality you've requested. This license ends when you delete the content or close your account, except where retention is required by law or for backup/audit purposes.
You represent that you have the right to submit any User Content to the Services and that doing so doesn't violate any third-party rights.
Our content
The Services, including all software, design, branding, documentation, and proprietary system instructions, are owned by Ghost Works or our licensors and protected by intellectual property laws. We grant you a limited, revocable, non-transferable license to use the Services for their intended purpose. We reserve all other rights.
Third-party services
The Services integrate with third-party platforms (such as Anthropic, OpenAI, Google, and Slack). When you connect a third-party account or use a feature that calls a third-party API, you're also subject to that provider's terms and privacy policy. We're not responsible for the actions, availability, or content of third-party services.
Pricing
Ghost Works Services are currently provided free of charge. We reserve the right to introduce paid tiers, usage limits, or other commercial terms in the future. If we do, we will give existing users reasonable notice and an opportunity to review the new terms before any charges apply.
No warranty
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, GHOST WORKS DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF AI OUTPUT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GHOST WORKS AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100) OR THE AMOUNT YOU'VE PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
Indemnification
You agree to indemnify and hold Ghost Works harmless from any claim or demand, including reasonable legal fees, arising from your use of the Services, your User Content, or your violation of these Terms.
Termination
You may stop using the Services and request account deletion at any time by emailing legal@ghost.haus. We may suspend or terminate access to the Services at any time, with or without notice, if we reasonably believe you've violated these Terms or are creating risk for the Services or other users. Sections of these Terms that by their nature should survive termination (intellectual property, liability limitations, indemnification, governing law, dispute resolution) will survive.
Governing law and disputes
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. Any dispute arising out of or related to these Terms or the Services will be resolved in the state or federal courts located in Florida, and you consent to the jurisdiction of those courts. Nothing in this section prevents either party from seeking injunctive relief in any appropriate court.
Changes to these Terms
We may update these Terms as our products evolve. Material changes will be reflected in the “Last updated” date at the top of this page, and where appropriate we will notify active users by email or in-product notice. Your continued use of the Services after a change constitutes acceptance of the revised Terms.